ASSOCIATES COURSE

Associates Course

The Essentials

A Year’s Worth of Knowledge in Just One Day!

This one-day course will get new hires, seasonal retail and rental employees running at full speed immediately. Tuition includes instruction, copy of Bootfitting Basics training workbook, lunch and a free pair of EZ·Fit drop-in insoles.

Early-Bird Tuition: $300 / Standard Tuition: $325
Early bird discounts end 14 days prior to event

ski boot fitter

Course Curriculum

BASIC ANATOMY & BIOMECHANICS FOR BOOTFITTING

  • Basic foot structure and bones and how they affect fit and performance
  • Understanding the three planes of movement
  • The Tripod Connection: The three key points of foot balance
  • Matching boot design to the body and movements of snowsports

CUSTOMER INTERACTION & BASIC ASSESSMENT

  • How to connect with customers to improve sales and create better fit solutions
  • Basic assessment skills that identify key pieces of information including:
  • Measuring and determining size and foot shape
  • Identifying arch flexibility for proper footbed matching
  • Recognizing ankle joint range of motion issues

TECHNIQUES & TACTICS FOR SUCCESSFUL SALES

  • “Speed-reading” customers to identify their needs
  • Understanding last width, stiffness and model differences
  • Streamline the sizing and try-on process
  • Introducing complimentary add-on products and services during the sales process
  • Utilizing props to help make sales and direct customers to effective solutions
  • Techniques for closing sales and adding additional items

SELLING & FITTING DROP-IN FOOTBEDS

  • Understanding the importance & benefits of footbeds
  • Tactics for conveying the importance of the footbed as a fit solution to the customer
  • Sizing and model selection skills for all brands and styles of pre-fabricated footbeds
  • Proper techniques for tracing, trimming, and fitting drop-in footbeds for all footwear
  • Prep, install, and modify your own sample pair of drop-in footbeds
  • Understanding the when, why & how of selling custom footbed products

BOOT LINER MODIFICATIONS

  • Must-have items and tools for your bootfitting area and back-shop
  • What, when and how to use common liner mod fit aids for ski and snowboard boots
  • Accurately marking problem areas for targeted boot work
  • Adhesives, tapes and cutting devices that make liner modifications a snap
  • Understanding modern thermo-molding products and protocols
  • Working with lace systems, Boa closures and other liner styles
  • Low-risk, minor liner “surgeries” that can make the difference for a customer

SHELL MODIFICATIONS: GRINDING & HEAT STRETCHING

  • Basic understanding and safe use of tools for grinding and stretching boots
  • Knowing when to grind, when to stretch and avoiding common pitfalls
  • Accurately marking problem areas for targeted boot work
  • Using various plastic heating methods and techniques
  • Understanding different plastic types and modification methods
  • Using specialized tools and tactics for professional results
  • Smart techniques for progressive modification

STANCE ALIGNMENT & SET-UP TECHNIQUES

  • Understanding the goals of proper stance alignment for skiing and snowboarding
  • Basic fore-aft and lateral stance for skiing
  • Stance set-up fundamentals for snowboarding
  • Advanced alpine stance—introduction to canting issues and techniques

Early-Bird Tuition: $300 / Standard Tuition: $325
Early bird discounts end 14 days prior to event

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