OUR TEAM

Jeff Rich

Jeff Rich

Rich, while no longer an active member of our instructional staff, is the co-founder of Masterfit University and still an integral part of the company. He heads Masterfit’s R&D operations and is the creative force behind all of the company’s products. A practicing Pedorthist since 1982, he received Board Certification in 1993. He owns the New York City-based U.S. Orthotic Center, a leader in advanced fitting techniques and orthotic and footbed manufacturing. USOC is currently the exclusive custom orthotic provider to the NY Knicks and Brooklyn Nets. Rich has also worked with numerous Major League Baseball players, top-ranked tennis players and Olympians. He has been co-director of Ski and Ski Press magazines’ boot-testing programs and has written extensively about ski boots and fitting issues. Rich has also written for Biomechanics Magazine and has lectured for the Pedorthic Footcare Association and the Professional Ski Instructors of America.

Mark Elling

Mark Elling

Elling has been testing boots professionally since 1997, and he currently manages all boot test operations. He authors the boot reviews for America’s Best Bootfitters website and the Masterfit, RealSkiers Buyers Guide. He is Masterfit University Training Centers (MFU) curriculum director and staff manager of the MFU bootfitting workshops in the U.S., Europe and Australia. Elling winters as a full-time bootfitter at Gravity Sports at Mt. Bachelor and at Masterfit Tech-Center #1 in Bend, Oregon. A former board-certified Pedorthist, author of The All-Mountain Skier: The Way to Expert Skiing and current level III PSIA Alpine instructor, he can be found windsurfing or surfing when he’s not skiing– anywhere from the Columbia River Gorge to Coolangatta, Australia.

Bob Gleason

Bob Gleason

Gleason is founder and was long time director of the BootDoctors in Telluride, CO., where he continues to fit boots by appointment during ski season. For 45 years he has been teaching the science and art of fitting boots to retailers. Skiing has been his passion since he was a toddler. It is a rare day when the lifts are spinning that he is not on the mountain. When a skier comes into the BootDoctors, gives him a hug and exclaims; “That was the best day I have had in my life thanks to these boots,” it gives him reason to live. In the off-season, Gleason is often found running rivers (he just completed his 25th private trip on the Grand Canyon in his dory), pedalling his bikes and travelling the country in his Sprinter camping van.

Greg Hoffmann

Greg Hoffmann

Hoffmann works out of SnowCreek Mountain Sports in SnowShoe, WV. He is a veteran Masterfit University instructor, former board-certified Pedorthist, a long-time boot tester and former PSIA level III Alpine instructor. Don’t mistake the faraway look in his eye for a hippy glaze-over. More likely he’s just visualizing his summer in Cape Hatteras, NC which he spends kiteboarding, windsurfing, surfing and fishing from his boat, the Misphitty.  He has worked professionally in the ski industry since 1979.

Jim Schaffner

Jim Schaffner

Schaffner has been working in the ski industry his entire adult life. Originally from the Midwest, where he honed his skills in bootfitting and ski preparation, he started in ski retail as a teen and quickly worked his way up to providing race service for Salomon North America. His greatest love is enhancing the performance of athletes he works with. Schaffner has stayed involved in teaching the art of bootfitting, and still works on the boots of many US Ski Team athletes. In addition, he has written articles for ski magazines and a series of informational boot and ski videos that are available online. Home is in Truckee, CA where he operates The Start Haus ski shop.

Jack Rafferty

Jack Rafferty

The owner/operator of Thotics Inc. at Aspen Sports in Snowmass Village, CO, Rafferty has been a slopeside veteran bootfitter and Pedorthist for over 35 years. He primarily concentrates on winter sports recreational athletes, but also works with multiple sports disciplines and orthopedic patients. A senior Masterfit University instructor and a training consultant for Vail Resorts International, he is also a published writer and international lecturer. A former semi-pro hockey player from the Slapshot era, former Aspen Junior Hockey High School coach and all-round winter sports junkie, he knows how to throw down or drop in.

Charlie Bradley

Charlie Bradley

Bradley has worked in the ski industry since the mid-80s. He moved to Taos Ski Valley, New Mexico in 1992 to work for the Bootdoctors where he has been lucky to work with a bunch passionate skiers and bootfitters. Along side being one of Masterfit University’s lead gurus, Bradley also tests ski boots for America’s Best Bootfitters. In the off-season he enjoys surfing, fly fishing, tennis, and volleyball among other things.

Sam Tischendorf

Sam Tischendorf

Tischendorf worked with athletes in a sports podiatry clinic in Australia before seeing the light and moving to Telluride, CO. She is the supervising and (currently) only female bootfitter at Bootdoctors. Tischendorf joined the Masterfit University teaching team in 2014 in both Australia (using her native tongue) and throughout the United States (with a team of translators). She is a contributor to the Tecnica/Blizzard WomentoWomen initiative and flies her flag amongst the Project165 team for Tecnica. When not wintering, she can be found trail running and giggling down single track on her bike.

Bill Haight

Bill Haight

Haight is a board-certified Pedorthist and owner/operator of Green Mountain Orthotic Lab (GMOL), the premier bootfitting shop in the Stratton Mt., VT area. GMOL is also the manufacturer of industry-standard stance alignment and sole planning equipment. A Masterfit University instructor, PSIA level I Alpine instructor and member of the education staff for the PSIA, he can most often be found in the summer boating with his family on Great Sacandaga Lake in New York’s Adirondack Park.

Julie Kehoe

Julie Kehoe

Julie Kehoe is a university-trained architect, but followed her passion and has been a ski industry lifer since 2007. She began in shop retail ops and bootfitting and has worked in shops in Vermont, Michigan and New Zealand as a bootfitter, hardgoods and tech department manager. She currently splits her time between bootfitting and ski coaching. She is head ski coach/director at Cranbrook High School, a private institution in Bloomfield, MI and also coaches at BD Performance Racing at Mt. Hood, OR. She is a USSA Certified Ski Coach, USSA Referee Level 1 and USSA Chief of Course Level 1.

Marc Stewart

Marc Stewart

Stewart is the founder and lead fitter of the Boot Lab at Windham Mountain Resort, NY and has been at the foot of the bench for more than 20 years. He is a board-certified Pedorthist, and has been a Masterfit University instructor since 2013. He is a PSIA Alpine Level III Instructor who lectures on stance analysis and bootfitting and conducts on-hill clinics for PSIA’s Eastern Division. When he’s not tinkering with ski boots or playing in the snow he’s probably on his boat somewhere on the mighty Hudson River.

Pat Sullivan

Pat Sullivan

Sullivan is the senior ski boot fitter at Jackson Hole Sports in Jackson, WY. He has been a board-certified Pedorthist since 2009 and started working in the ski industry in 1998. He owned Alpine Pro Performance boot fitting lab in Coeur d’Alene, Idaho, for eight years. Sullivan also has an extensive background in medical pedorthics and has worked for orthotics and prosthetics facilities in Washington and Idaho. A Masterfit instructor since 2004, he is a veteran ski boot tester for America’s Best Bootfitters. When he isn’t fitting boots, you will find Pat on the slopes nearly every winter day and mountain biking during the warmer months.

Ned Buckley

Ned Buckley

Buckley has worked in the ski industry fitting boots in Australia, the United Kingdom, the USA and Japan since 2001. He graduated at the top of his class from Podiatric Medicine at the University of Western Australia (UWA) in 2011. He is currently a surgical registrar under the postgraduate Doctor of Clinical Podiatry degree at UWA. Since 2006 he has owned and operated Boot Solutions, a custom ski boot fitting operation with stores in Niseko and Hakuba on Hokkaido, Japan.

Jeff Harper

Jeff Harper

Harper has worked in the ski industry since 1991. He got his start with the National Ski Patrol then moved to the retail side, managing shops, ski tuning, and bootfitting. His primary focus for the last 18 years has been on bootfitting. He is currently the head bootfitter for Ski Boot Fitting, Inc. at its Vail Sports location, where he has worked since 2009. An avid outdoor enthusiast, Harper enjoys skiing, mountain biking, hiking and he lived off-the-grid for two years in a teepee. In the summer he works as a bike mechanic for Vail Resorts and mountain bikes as much as possible.

Kevin Gabriel

Kevin Gabriel

Gabriel is a veteran ski boot tester for America’s Best Bootfitters and a bootfitter/technician/salesperson at Gravity Sports at Mt. Bachelor Bend, OR with over 20 years of experience. He is a snowboard and alpine bootfitting instructor at Masterfit University. He has a background in competitive hockey and splits his time between skis and a snowboard, depending on conditions. One of our favorite photo subjects at boot test, he flies high and far. Gabriel is also an avid fly fisher and steelhead bum.

Richard Shayler

Richard Shayler

Shayler has instructed on the European Masterfit courses since 2013. As one of the youngest members of the Masterfit team his journey started back in 2009 when he attended the first European Masterfit course. Since then, he has not looked back and has had relished the opportunity to work for two great companies in Outdoor Traders (UK) and DaleBoot. This combined with being involved with Masterfit first as a student and now as an instructor has meant that his learning curve when it comes to ski bootfitting has been vast. In his current job, he is responsible for making the majority of DaleBoot ski boots sold in Europe and as a result, has a unique and interesting approach on bootfitting and what it takes to make a ski boot from start to finish.

Rob Graham

Rob Graham

Graham, a former accomplished professional athlete, is the owner of DaleBoot Custom Made Ski Boots, headquartered in Salt Lake City, Utah. Based in Kitzbühel, Austria, at his company’s European headquarters, Graham spearheads Masterfit’s European education effort and distribution operations. In addition to running DaleBoot’s worldwide business, Rob’s generally found at the fit bench or in DaleBoot’s custom orthotics lab, fine tuning each custom fit. He’s been recognized by several members of the Österreichischel Gesellschaft für Orthopädie une Orthopädische Chirugie (Austrian Orthopaedic Society) and the Deutsche Gesellschaft für Orthopädie und Orthopädische Chirugie (German Orthopaedic Society) as an expert pedorthist, specialized in stance balance, alignment, custom insole and orthotic fabrication.

Fabi Steipel

Fabi Steipel

Steipel started bootfitting at 16 in Garmisch Partenkichen. Next, moved to Aspen, Colorado to improve my fitting skills. After Aspen it was into the world cup business for 6 years. Then a few months with Jim Schaffner at The Start Haus in Truckee, California. After that, one year with Dalbello to develop the Scorpion (DRS) race boot. He is also part of the Fischer vacuum engineering team. For the past 4 years, he has been head bootfitter for Tecnica and Nordica based at Giavera del Montello, Italy for Manfred Pranger, Reinfried Herbst, Tanja Poutianinen, Victoris Rebensburg, Nicole Hosp and the one and only Marcel Hirscher. His athletes have won 2 Olympic gold medals and 1 World Championship gold medal, as well as, 3 World Cup Globes in slalom and giant slalom.

Christian Sigvartsen

Christian Sigvartsen

Sigvartsen is the head bootfitter at Steep & Deep. A special ski shop, and the official collaborator to the Danish power center for race skiers. Located north of Copenhagen, Denmark, Christian specializes in off-mountain bootfitting, working only by appointment. Christian is known for his uncompromising approach to make the boot fit before sending his customers 1400 km away to ski the boots. Christian has been working in outdoor and ski shops since 1996 and has been working with bikefitting in the summer season since 2012.

Jeremy Johnston

Jeremy Johnston

Johnston is the owner of Boot Mechanics in Golden, CO, and an instructor for Masterfit University. A devoted, lifetime skier and competitive racer for six years, when he’s not at his shop you can find him skiing on his home mountain, Vail.

Joey Stanco

Joey Stanco

Joey started working in the snow industry in 2004. A Snowboarder from New York, Joey landed a gig at the Boot Doctors in Telluride Colorado and has persued a passion for Bootfitting and problem solving. Currently residing in the Snowy Mountains of Australia and running his boutique Bootfitting shop located in Myoko over the northern winter (Joey’s Myoko), Joey specialises in both ski & snowboard bootfitting and brings a different perspective to the industry.

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